Today’s CTRE (Continuing Tour Related Education) course, led by Malaysia’s renowned speaker, Master Choong Kee Pin, was a grand success. Focusing on confident interaction with various tourists and becoming an inspiring guide, the course offered insightful lessons and practical tips.
The course started with an overview of different types of tourists, their expectations, and how to meet them confidently. This session offered practical tips and real-world examples, making it relevant and immediately applicable.
Master Choong shared techniques on public speaking, creating narratives, and connecting with an audience, with interactive exercises to refine skills. Both novice and experienced guides found value in this enlightening experience, leading to higher levels of competence.
We thank all participants for this shared journey of growth, and look forward to future gatherings to continue our progression in providing exceptional service to tourists.